Payment Terms
Terms is granted to select few legacy customers and a select few new customers
- Terms are granted solely at the discretion of the Finance team
- Instead of charges and refunds on an order, you will see invoices and credits
- Credits and invoices are distributed to the customer to the list set in their customer edit page
- In the last year, the new terms agreements include a caveat that past due balances are charged against a backup credit card
- Users associated with customers on terms will never have to select a payment method at checkout
- If a users requests the use of terms, begin the conversation within the #askfinance channel on slack