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Completing User Setup

After creating a new users, set preferences to ensure a complete experience

  • Proceed to new user page on the frontend
    • If user created via front end, this is automatic
    • If created via backend, follow instructions about shadowing as an account owner (Adding via the frontend)
  • Set key user features image (10)
  • Permissions
    • Manager Company Settings: Allows user to control all options on the customer account - Should be limited to senior leaders and administrators only
    • Access Company Reporting - Allows user to view all orders and access reporting tab
    • Orders Oversight - Toggle this if new user is supervisor and needs to approve or decline orders
    • Spend Exceeds - Spending limits, can be set via backend as well
    • Non-corporate catalog purchases - Will require order approval regardless of spend limit if item(s) are not included in the corporate catalog
    • Send notifications on purchases - Will send the supervisor a notification even if order is under the spend limit
  • Locations
    • Click “Assign Location”
    • Search and select all locations the user needs access to
    • Click “Assign Locations”
  • Payment Methods
    • Can be assigned via this user screen or directly via the Payment Method page
    • To access Payment Method page click “Company Settings” on the left hand navigation bar
    • Select “Payment Methods
    • Locate the payment methods the user needs
    • Click the three dots to the right of the payment method image (11)
    • Search and click the user
    • Scroll to the bottom of the page and click “Assign selected members”
  • Supervisor
    • Click “Assign Supervisor”
    • Search for the appropriate supervisor and then click “Assign”
    • Any supervisor assigned will be able to approve or decline this user’s orders
  • Direct Reports
    • This is for supervisors only
    • Click “Assign Member”
    • Search for all users that the user needs to have oversight on and click “Assign”
    • Repeat for all users the current user needs oversight on
  • In order to ensure access, review article on User Activation